How long does corsair rma take

Turnaround was quick on their end once they received my package same or next business day but they shipped an extremely slow version of UPS ground from CA to NJ. Total time from the PSU explosion to receipt of new unit was around 2 weeks pretty much all of it due to package transit time. I'd say it was a very good experience, faster shipping method from them would have made it excellent.

It the the 4 - 5 day shipping option. The technician only asked us how did we determine the power supply was faulty and we explained that it failed the paper clip test from the Corsair website. It was leaking juice out of the power supply into the case and exhibiting a foul odor.

That was enough to get the process expedited. So 10 mins of reading the Corsair website and forums to get the number, 5 mins to try the paper clip test, 3 minutes to navigate the phone menu and initial hold on the call to tech, then another 5 minutes on the call back to customer service to get it cross shipped instead of regular service.

Very fast painless service and a happy customer when we see the new power supply next week. Oh and everyone was from America so no language barriers. Will let you'll know how the new power supply does when it shows up next week. Joined May 1, Messages I've had the same experience with about a 12 day turn around time with my cx Please check your spam folder.

Hi, yes I just received all the e-mails regarding the RMA. NP please let us know if you have any more questions! Samtimechange Posted May 26, Posted May 26, Will do. Thank you very much for the quick help. Samtimechange Posted June 14, Posted June 14, I don't condone this, but it is an option Yeah I guess it doesn't matter how long the RMA will take!

They sent a new set out same day they got my old defective set, was less than 10 days but for me to make sure I had a new matched set I had to return both sticks obviously.

They are not very consistent and it's not like you can just drive to their Canada HQ and get a new set unfortuately. I was kind of lucky as I had two different systems running the same ram so I was able to just steal one stick from the other system until the new ram showed up. Ive dealt with both corsair and crucial, and ive had some mixed results.

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